'Player Unknown's Battlegrounds' Apologizes For Server Issues
Success isn't always a good thing as "Player Unknown's Battlegrounds" recently experienced server issues after taking PC gaming by storm. The game's developer recently apologized for the server issues experienced by players saying that they are finding it difficult to manage servers during peak times.
In a recent blog post, Bluehole opened with an apology to its player base for the recent server issues that resulted in long wait times as well as other inconveniences. They also assured players that the development team has been continuously upgrading the service architecture to address the growing number of players as well as tackle any emerging issues.
"We anticipated about 1 million concurrent users in the beginning of our Early Access period," the post says. "However, the number of users increased faster than our development speed which resulted in more connection and server issues recently."
The development team spoke specifically about server crashes that players in Asia have been experiencing. This was attributed mainly to the massive swell of concurrent players as well as the inability of the team's cloud service to use more physical servers.
They hoped to remedy this by adding servers from another cloud service without sufficient testing. However, the decision backfired as some servers overloaded which resulted in the frequent crashes. The post said that they are currently investigating to prevent such incidents from repeating itself in the future.
The success of "Player Unknown's Battlegrounds" has been very well-documented. In recent weeks, it smashed Steam records set by other games, as well as itself, even dethroning Valve's own "Dota 2."
The team has already begun building a new server architecture in late June but the surge of new players was beyond anything they could have predicted. Just recently, the game peaked at 1.65 million players online at once which not something to scoff at.
Hopefully, Bluehole can address the recent issues with its servers. It would be nothing sort of tragic if "Player Unknown's Battlegrounds" is to collapse under the weight of its own success.